|
Terms & Conditions/Privacy
- Accommodation
Accommodation
- Check-In is from 16:00 on arrival and check-Out by 10:30 on day of departure
- Breakfast is served between 7:00 and 10:00 in the lounge
- A 50% desposit is required payable by c/card or cheque. The deposit can be paid in cash if booked in person. The balance can be paid by all payment means.
- Cancellation is allowed with 7 days notice for a full refund. At 48 hrs notice the first night's costs will be charged. At less than 24hrs notice the full cost will be charged.
- Booking can be made by phone 01327 260 934 our email at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
| - Payment
Payment
- We accept payment by cash, cheque(with bankers card), debit or credit cards
- For Drinkers, should you wish to run a bill and pay at the end of the evening, then we request a credit/debit card which we retain in a secure, protected place. We then issue you with a numbered security key which you can present at the bar as you order.
- For Diners and B&B guests we will issue you with a key for settling up at the end.
- We offer cashback on purchases over £10. Maximum cashback allowed is £50. We do not "cash" cheques.
- We hope you are very happy with the food, drinks and service we provide. Should you wish to "Tip" the bar & waiting staff, please be assured that all tips are shared equally amongst the staff on duty and are in addition to their wages. we believe that if they earned it then they get it.
| - Vouchers
Special Offer Vouchers
- Special Offer Vouchers can be used to discount against food bills for our standard priced menus only
- Special Offer Vouchers cannot therefore be used in conjunction with any other special offers applicable at the time
- Special Offer Vouchers cannot be used against drinks bills
- Where the Voucher has an expiry date this will be shown clearly on the voucher
- Unless specifically shown, Special Offer Vouchers apply to up to 2 people dining only
Gift Vouchers
- Should you wish to give a Voucher as a gift, please contact us and we can tailor the voucher to your needs whether for drinks, food and/or accommodation
| - Premises
Premises
- Parking is provided at the rear and side of the Hollybush. Please park in an orderly manner.
- Should the car park be full then please park in the surrounding lanes but with consideration for local residents.
- The pub is fully alarmed in the event of a fire and all staff have been given fire drill training.
- For security reasons the premises are intruder alarmed and CCTV operates throughout.
- We aim to remain an integral part of village life and kindly request that all visitors give consideration to local residents as regards parking, noise levels when leaving etc.
| - Our Committment
Our Committment to You
- We strive to provide you with the freshest, locally produced food cooked to perfection. In the unlikely event of not meeting these standards, please inform a member of staff immediately and we will resolve asap.
- We actively welcome your feedback and will consider all comments and suggestions fully.
- All glass and cardboard is recycled and we strive to be as "green" as possible in all that we do.
| - House Rules
House Rules
- To comply with current law, smoking is not allowed inside the premises. Heated, undercover provision has been made at the garden terrace area.
- Guide dogs for the blind are allowed inside. All other dogs are welcome in the bar and garden areas.
- Customers are requested to remain clothed at all times whether inside or in the garden
- Please do not consume your own food and drink on the premises
- The Hollybush at Priors Marston operates a ZERO tolerance policy on the dealing and consumption of illegal drugs and will contact the Police immediately on discovery.
- Last Orders will be called 20 minutes prior to closing and we respectfully ask that customers finish their drinks in a reasonable time.
- Please do not request alcoholic drinks if under 18 or if purchasing a drink for an under 18 yr old. If we have reason to suspect a customer is under 18 then we reserve the right to request proof of age (drivers license, passport) and refuse service where appropriate, as per our legal responsibilities.
- For your own safety and the enjoyment of others please drink responsibly. We reserve the right to refuse service if we consider customers have drunk to excess.
- We are happy to organise a taxi for you if unable to drive or can also offer accommodation if available
- Children are very welcome at the Hollybush. But for the enjoyment of others & for their safety could parents please ensure their children are well behaved.
| - Privacy Statement
Privacy Statement
By providing us with your Name and email address you are thereby opting-in to allow us to periodically email you in order to keep you informed of news, events and offers regarding the Hollybush at Priors Marston and other Indievictual companies.
We do not pass on any contact or personal details to any other organisation and value your privacy very highly.
If you wish to opt-out of receiving any future mailings at any time please contact us and we will delete your details from our records immediately.
If you have any other queries or concerns, please get in touch |
|
|